Why did GMC Oldsmobile Alero Fail? Because they produced Lemons instead of cars!

General Motors Corporation Division of The Oldsmobile Olds Alero used a very poor quality of factory workmanship and materials when they build the Alero. The dash and three door pads came unglued and buckled when it was still less than two years old and just turned 37,000 miles.

I purchased my 2002 GMC Oldsmobile Olds Alero Lemon from:

Dan Cummins Chevrolet Buick Pontiac Oldsmobile Olds Dealer

1020 Bypass Road

Paris, Kentucky KY, 40361

Because my 2002 Alero just turned 37,000 the week before the dash and three door pads came unglued and buckled, The dealer I bought my Alero from has refused to take any responsibility for GM Oldsmobile poor factory workmanship and materials used in my Alero and will not repair or replace the defective dash and three door pads, and

Because my 2002 Alero just turned 37,000 miles just a few days before my Alero's dash and three of the door pads came unglued and buckled, General Motors Oldsmobile has refused to help repair or replace the defective dash and door pads.

Because I was sold a 2002 GM Oldsmobile Alero by a dealer that is not reputable and because the 2002 Oldsmobile Alero I purchased was manufactured by a company that is also not reputable--I am now stuck with a virtually new Alero that is virtually worthless because it was built with poor factory workmanship and materials and the dash and three door pads have come unglued when it is still less then two years old--and just turned 37,000 miles the week before the factor defect showed up,

I am now stuck owing many thousands of dollars more on a GM 2002 Oldsmobile Alero that is virtually worthless. It has no resale or trade in value because of the factory defects.

The Extended Warranty--GM Protection Plan--Will Not Cover the Dash Pad and Door Pads When They Come Unglued and Buckled.

The extended warranty that I purchasing when I purchased my 2002 Alero in July of 2002, will not help because an extended warranty will not cover factory defects that has caused the Alero dash and door pads have become unglued and buckled just as soon as it turned 37,000 miles.

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----- Original Message -----

From: cac@oldsmobile.com

To: alero@alero.info

Sent: Wednesday, December 10, 2003 9:58 PM

Subject: RE: Oldsmobile Request #1-143309922

Dear#1-143309922 ,

Thank you for contacting the Oldsmobile Customer Assistance Center.  I appreciate you taking the time to write to us about the handling of your concerns pertaining to your 2000 Oldsmobile Alero.

General Motors realizes that the consumer is not only attracted to a quality product, but also to quality customer assistance that comes with the product.  This office gathers information and based on that information determines the best method of handling.  We are continually making improvements in ways to assist the needs of our customers.

Again, I have reviewed your request 1-143309922 with the Customer Assistance Center and support the decision that has been previously stated to you.  We apologize that this decision was not in accordance with your wishes.

This is the final decision of General Motors and we will no longer address additional messages on this subject.  Please feel free to contact us again with any other concerns you may have.

If you should need to contact us in the future, simply reply to this message or call our Oldsmobile Customer Assistance Center at 1-800-442-6537.  Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

Again, thank you for contacting Oldsmobile.

Sincerely,

Joanne Danzer
Customer Relationship Manager
Oldsmobile Customer Assistance Center

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The Alero debuted as a 1999 model. The Center for Automobile Safety CAS has received thousands of complaints on N-car defects such as power steering loss, stalling, sudden acceleration, paint peel, engine fire and failure, and automatic transmission failures.

If you want to file a complaint with the Center for Automobile Safety about your Alero and or wish to join in on the class action lawsuit against General Motors-- click on this link and click on the tab "file - view complaints to fill out the form. You will need your VIN number to file a complaint with whatever you have wrong with your Alero.

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If YOU are thinking about buying a new 2003 or 2004 or a used 1999, 2000, 2001, or 2002 Alero-- Check Out Pictures of My 2002 GMC Oldsmobile Alero 37,000 Miles Lemon and beware of buying an Alero because what you will see that has happened to my 2002 Alero, is what you will eventually get if you purchase either a new or used GE Oldsmobile Alero.

What you see is what you will eventually get if you buy an Alero!

My 2002 GMC Oldsmobile Alero Lemon was less than two years old with only turned 37,000 miles when the Interior Dash and Door Pads came unglued and warped.

My 2002 GMC Oldsmobile Alero Lemon was less than two years old with only 37,000 miles when the Interior Dash and Door Pads came unglued and buckled.

Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink.

Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. Click once on picture of an a Alero lemon that is less than 3 years old to enlarge. Double click on 2002 GMC Oldsmobile Alero picture with only 37,000 miles to shrink. I purchased this beautiful looking 2002 Red Alero from Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky on 15 JULY 2002. Up until last week, this 2002 GMC Oldsmobile Alero appeared to have every thing that I could want in a medium sized and priced car. One vacation trip of about 1,200 miles last week caused the mileage to go over the 36,000 mile bumper to bumper warranty before I got back home. Once I got back home, I didn't drive it for a few days. When I did, my 2002 Oldsmobile (Olds) Alero had become lemon virtually over night. When I opened the door too drive it again, I was horrified! The dash pad and three of the door pads under the windows had become unglued and warped like an old washboard. Although the mileage turned 37,000 miles last week, the 2002 GMC Oldsmobile Alero is under three (3) years old. When I purchased the 2002 GMC Oldsmobile (Olds) Alero on 15 JULY 2002, I also purchased the extended warranty on it because I had a 72 month loan on the car. I wanted it to be covered for at least as long as I had to pay on the car. With an extended warranty and comprehensive insurance, the 2002 GMC Oldsmobile Alero should be covered for anything right? Not so! Once the 2002 GMC Oldsmobile (Olds) turned over 37,000 miles while I was on a trip--Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky (KY) service department manager refused to even look at the shoddy manufacturing defect which has caused the dash and three door pads to come unglued and buckle up like an old washboard. I took it back to Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky where I bought it on 15 JULY 2002, and was told since it had 37,000 miles on it--there was absolutely nothing that they would do to help me. Because of the factory defect which caused the dash pad and three of the door pads to come unglued, the 2002 GMC Oldsmobile (Olds) depreciated in value virtually over night. I now am left to pay the next 60 months for a piece of Alero junk. Because I purchased the extended warranty when I bought it from Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky, I should be able to keep it in good mechanical operation for the next four years that it is covered for mechanical defects. The extended warranty does not cover factory defects in the interior. The service manager at Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky finally did give me the 1-8---222-1020 for the GMC Chevrolet Buick Pontiac Oldsmobile (Olds. I called them and explained what had happened to the 2002 GMC Oldsmobile (Olds) Alero. Well, the man I spoke to at least talked decent to me which was more than I received from the Dan Cummins Chevrolet Buick Pontiac Olds Inc located in Paris, Kentucky where I bought it on 15 JULY 2002. He said that he would investigate it, and call me back. He has yet to call me back. I have tried several times to call him back--and all I can get is his answering machine to leave a message. It doesn't appear that GMC Chevrolet Buick Pontiac Oldsmobile (Olds) Alero manufacturer is going to try to help fix the lemon either. It appears that I am just out thousands of dollars for buying a piece of junk. Since the 2002 GMC Oldsmobile (Olds) Alero depreciated so fast when the dash pad and three door pads came unglued and and is now all wrinkled up like an old washboard, I can't even trade it in. Like I would trade it in for another GMC product. The only thing that I can do is to try to warn other people about the quality of the 2002 GMC Oldsmobile (Olds) Alero. There is nothing that covers the shoddy factory workmanship of the interior once it goes one mile over 36,000. You may be fortunate for the three (3) years to come up before the 36,000 miles. I wasn't so lucky. I had purchased the 2002 GMC Oldsmobile (Olds) because I knew that I was going to have to take several long trips in the next two or three years. If I had not of drove the 2002 GMC Oldsmobile Alero, the dash and three door pads that have come unglued would have been covered by GMC. But, since I did drive the car, and it turned over 36,000 last week on a trip--it is not covered. I plan to post the pictures on the Internet so all can see the kind of work that GMC Chevrolet Buick Pontiac Oldsmobile produces at the factory. I also plan to have bright yellow lemons painted in it to let people know that it is a lemon; and who manufactured it, as well as who sold it. It is too late for me to trade mine in since once the dash pad and the three door pads under the windows came unglued and buckled up--it has depreciated so much in value, it is virtually worthless for a trade in for a decent manufactured car.

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If I can answer any questions for you, you can email me at red_alero@hotmail.com I will be glad to answer any questions that you might have, and even send you more pictures of my 2002 GMC Oldsmobile Alero Lemon with 37,000 miles on it which has become virtually worthless because of the shoddy workmanship at the GMC factory.

If by chance you own one and the dash pad and door pads have not come unglued yet, take a look at the pictures of my 2002 GMC Oldsmobile Alero lemon--and think about getting rid of yours as soon as you can. You could very well end up like me--and have it depreciate thousands of dollars virtually over night if yours also comes unglued and bucked.

I also plan to take my bright red 2002 GMC Oldsmobile Alero lemon with the brightly painted lemons on it to every car show that I possibly can to show it off. If you see my lemon out on the road--be sure and honk your horn at me to say hello.

Read the email from Joanne Danzer the Oldsmobile Alero Customer Relationship Manager at Oldsmobile Alero Customer Assistance Center 's refusal to take any responsibility for the poor factory workmanship and materials used to manufacture the Oldsmobile Alero. Once you go past your 3 year or 36,000 mile warranty on the Alero--you are stuck with a piece of junk with no trade in or resale value.

Read what others who bought a GMC Oldsmobile (Olds) Alero's are saying about the poor quality of factory workmanship and materials used to manufacture the Alero.

ASK Your Oldsmobile Alero dealer for the terms of this limited warranty before you buy a new 2003, 2004 or a used Alero.

Miles Planning to Own Vehicle	Number of Years You Will Own Vehicle						Color Key
	1	2	3	4	5	6
12,000							Greenarea indicates vehicle covered under manufacturer's warranty. Red area indicates time you will not be protected.
15,000
20,000
24,000
30,000
36,000
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
90,000
100,000
	1	2	3	4	5	6

If the dealer tells you that the interior door pads (dashboard) door pads (door panel) will be covered under the 5 year or 60,000 extended warranty, make the dealer put it in writing for you before you purchase a GM General Motors new or used Alero. If the dealer will not put it in writing--do yourself a favor and walk away and get yourself an automobile that is not just a series of factory defects.

GM Protection Plan Alero: GM Protection Plan -- is it worth it?

What is NOT covered with the GM Protection Plan Alero?

Alero: GM Protection Plan, specifically does not cover the following:

Air and water leaks, Batteries, Body panels and parts, Brake rotors, Brake drums, Bumpers, Carburetor, Carpet, Catalytic converter, Contaminated fuel system, Convertible or vinyl tops, Exhaust system, Glass, Hinges, Lenses, Lightbulbs, Maintenance services and parts, Moldings or bright metal, Odors, Paint, Physical damage, Rattles, Rust, Sealed beams, Sheet metal, Shock absorbers, Squeaks, Throttle body assembly (except injectors, Tires, Trim, Upholstery, Weather-strips, Wind noise, Components not installed by the factory including: Cellular phones, Theft deterrent systems, Air conditioning.

EVERYTHING ELSE IS COVERED! But, wouldn't you just know it--the thousands of Alero owners complain of having all the problems that are specifically not covered with the GM Protection Plan.

Those of us who have been stupid enough to buy or lease them know well about the poor quality and poor service of the GMC Oldsmobile Alero

Alero, Unglued and wavy dash pad on 2000 Alero with only 30,000 miles and just turned 3 years and both dealer and GM refused to fix.

Alero Wavy door panels (again) Alero, Wavy door panels (again)

Alero Warped dash

Alero, Great car but the dash pad pulled away above the venter part. . Lots of GM cars do that. Typical GM quality....Alero

Alero, A Total Waste of Money!

I have had many problems with my Alero. I have set up a website to try and get others having the same problems to join be in taking action against the makers of these defective Aleros. The web address is http://www.accesswave.ca/~alero02

The many problems in this Alero make buying it not worth it.

Most problems with my Alero have been cosmetic, it still runs great however, it is only 3 years old and starting to look very worn, even when I take immaculate care of my vehicle. Very disappointing. Strong engine, but poor wear and tear.

Noticed today (8/23/2003) that my dashboard LEATHER covering is BUBBLING Most problems with my Alero have been cosmetic, DISENCHANTED OLDS Alero owners need to bombard GM/BBB with their complaints.

5th Sep 2003, Our Alero is a major LEMON!!

Cannot wait until my lease is up and it is time to turn the Alero in.

And this is why I'm unloading the Alero. It was fine, up until recently. It's one problem as another! and I just can't take it anymore.

Alero, Decent car, but I don't know if I would recommend it.

Alero, A low resale value. Alero, a real lemon.

Alero, Nice car, many annoyances.

We bought this Alero brand new in January 2002.

Slick Alero, multiple problems!!

BUY FROM ANOTHER Manufacturer, don't buy GM Oldsmobile Alero.

Alero, every time it rains the front and back seats are wet. My current problem now is that my Alero won't start when it's raining, and the coolant light keeps coming up.

Overall the Alero had poor performance in several areas.

Alero, Not very reliable.

Alero, nice looking car with hidden problems.

I wouldn't recommend an Alero to a friend. We are very disappointed in this Alero. The Alero looks great and drives like a sports car, but, it's not worth it.

Do not buy this car! It may look nice and sporty, but it is a piece of junk. I'd honestly rather walk from place to place than ever have to drive this Alero again. I traded in after my Alero having it for 2.5 years and the trade-in value was horrible. I'm just glad to be rid of the Alero.

Alero, Powerful car with ongoing problems.

Alero, Good car with some problems, but terrible customer service.

Alero, is nice looking, but such a piece of crap.

Alero, Too many problems. Cheap construction. Lemon-cheap seat construction, falling apart and very uncomfortable.

Won't buy GM cars anymore. It's too bad this Alero has this many problems considering the car has a nice shape and handles well.

Alero, A concert of defects in a nice looking car.

Do yourself a favor and avoid an Alero car and GM at all costs. To buy an Alero is to regret it.

Alero, They should be recalled!

These Aleros have a lot of problems and are not safe.

Alero, A good looking pile of junk. Do not buy a new Alero. Aleros may look good, but they're not so great when you own one. Look, but don't touch.

Alero, A low resale value lemon. The 36 month residual value of the car is only 30%, so don't buy an Alero unless you want to keep forever.

Alero, Not a good choice. My Alero seems to always have a problem and it is no longer under warranty so it will probably get really expensive.

Rubber sealing around the windshield is coming off. Don't buy it. Oldsmobile Alero is the WORST car I have ever owned! I wish I could still file a complaint for "the lemon" law, but I have dealt with it this long and since it's a lease I turn it in next month.

Cannot wait until my lease is up and it is time to turn the Alero in. Cannot wait until my lease is up and it is time to turn the car in.

I do not trust this Alero and would not recommend it to my worst enemy. I think this Alero is definitely a lemon... Stinks. The worst as far as reliability, safety or trust. Oldsmobile should have gone Chapter 11 when they had the chance!

Alero, Olds Dealer and products are a BIG disappointment. This is my first and last experience with an Oldsmobile.

Alero, Dealer service has been terrible and Oldsmobile has been even worst. Don't buy an Alero. Engine drives smooth, but rest of the Alero is a problem.

Piece of JUNK I will NEVER buy another GM product again! Alero is NOT reliable- sometimes will not start- GM Olds dealer answer to that "huh, we just don't know- you got something funky going on there- but it has us stumped-good luck" Drivers seat has small hole starting to wear through fabric. All I have to say is if you are thinking about buying an Alero is RUN THE OTHER WAY!!!

Alero, Nice to look at, but don't buy one!!! Not long after purchase, the leather started to curl away from the bottoms of all 4 windows, had to have that fixed, only to have it start all over again.

Do not buy a car by General Motors under any circumstance. Not worth the trouble at any price. Rear window on driver's side leaks when it rains, causing a puddle on the floor. GM refuses to cover the repairs.

Alero, Not worth buying. The overhead light inside the car just fell off one day when I tried to turn it on. The dealer actually broke one of the air vents when they were working on something else one day.

Alero, They should be recalled!

Alero, Why Oldsmobile Failed.

Automotive Recalls and Technical Service Bulletins for 2002 Oldsmobile Alero L4-134 2.2L

I would not recommend an Alero to anyone!!

I would not recommend an Alero to anyone!!

Just another GM money trap...AVOID!!! Avoid the Alero, folks. TRUST ME.

Alero, Nice-Looking, Sporty, But GUTLESS.

Alero, Doesn't measure up...

Alero, Doesn't hold value in long run.

Alero, Somewhat compact interior, wind noise, cheap plastic feel on controls.

Alero, For me, I've purchased my LAST GM new car.

Car Reviews - Oldsmobile Alero - promise unfulfilled

Alero seems to always have a problem and it is no longer under warranty so it will probably get really expensive.

But it's safe to say we've heard the last of Alero.

Farewell to the Alero

Check out the General Motors * GM * Oldsmobile, * Alero recalls.

Buick , Cadillac, Chevrolet, Geo, GMC, Hummer, Oldsmobile, Pontiac, Saturn recalls.

General Motors * GE * General Motors Corporation * GMC Recalls

1997-1999 GE Oldsmobile Alero and Pontiac Grand Am Models Recalled

Oldsmobile Alero Year: 1999 Recalls

GM Has Recalled Autos - July 25, 2003 including Alero

Show stock quotes for GM (General Motors Corporation)

  Check out my 2002 GM General Motors Oldsmobile Alero Lemon and all others like it where the dash pads (dashboard) door pads (door panel) have come unglued and buckled should be recalled.